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Residentsline

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flat insurance, block buildings insurance, property management liability insurance,

What Residentsline does

Residentsline is a UK insurance provider that arranges specialist insurance for blocks of flats and apartments. Its policies are designed for residents' management companies, right to manage companies, residents' associations, developers, freeholders and landlords. Cover is offered on an all risks basis, with add-on options including directors and officers liability, terrorism, lift inspection and breakdown, and legal expenses. Products also include retirement flats, roads and private estates, landlords property and cyber liability insurance. The company works with managing agents and is part of PIB Group. It provides a 24-hour claims line.

Summarised from the business's own website, checked October 2026. Not written or endorsed by the business.

About

Residentsline provide various type of real estate insurance to the fl

Choosing an insurance provider or broker

The cheapest policy is often the one that pays least. Compare what is excluded, not just the premium.

What to check

  • Authorised by the insurance regulator
  • Exclusions and excess on each policy
  • How claims are made and how long they take
  • Whether a broker is paid by commission

Questions to ask

  • What is not covered?
  • How do I make a claim, and who handles it?
  • Will my premium rise after a claim?

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